Support Coordination
Navigating the NDIS can be complex.
Our Support Coordination service is designed to help you understand your plan, connect with the right providers, and ensure you're getting the most out of your funding.
We work alongside you to build your network and independence.
Helping You Get the Most From Your Plan
Levels of Support Coordination
Specialist Support Coordination
(Level 3)
We offer high-level support specifically for complex, challenging, or high-risk situations. We'll work alongside multidisciplinary health and crisis teams to ensure your care remains safe, integrated, and consistent.
Support Coordination
(Level 2)
We deliver ongoing, practical assistance to help you implement your funding and manage your daily services. We coordinate with various providers, and ensure your supports are running smoothly.
Support Connection
(Level 1)
We provide short-term guidance to help you build the skills and confidence needed to navigate the NDIS. We focus on teaching you how to read your plan, discover local options, and make your initial provider connections.
How We Coordinate Your Care
Provider
Management
Identifying suitable local services, establishing service agreements, and organizing convenient care schedules.
Plan
Implementation
Explaining your funding flexibility and setting up your supports via phone, video, or in-person meetings.
Capacity
Building
Coaching you to build the knowledge, skills, and confidence to independently direct your own supports over time.
Crisis
Management
Troubleshooting provider issues, managing sudden service gaps, and creating robust emergency plans for your peace of mind.
Reporting
& Reviews
Monitoring your ongoing funding budget, writing NDIS progress reports, and guiding you through plan reassessments.